Order Info, Refunds, Exchanges, Sizing, Privacy Policy, Etc

Shipping | Exchanges | Returns | Damaged Items | Back Orders and ETD's | Special Orders | Acknowledgment of special orders | Sizing and Size Guarantees | International Orders | Website Errors, Updates and Cancellations | Confirmation of Orders

 

The terms outlined herein are for this website; ObjectsOfBeauty.com, and are not to be confused with the terms for our brick and mortar store, Studio Nouveau, in Duncans Mills, CA.

SHIPPING
~Free Domestic USA Shipping is offered on packages priced at $49+ USD, weighing under 1 lb.

~Weight based shipping rates include weight and size of packages.
~International orders may incur additional shipping fees. Prior to shipping items, we may contact customers to collect those fees, based on actual shipping costs. (See below for additional information on VAT taxes imposed by governments.)
~USPS is our preferred delivery vendor.  Please call us to arrange for other delivery options.
~We reserve the right to collect additional shipping charges if packages cost significantly more than the rate that appears at checkout.

~Customers are responsible for paying shipping charges on exchanged items to and from Objects of Beauty. Currently you'll pay $8 for USPS Ground and $12 for USPS Priority in Domestic USA.

~Any difference in exchange price and applicable taxes are also the responsibility of the customer.
~Please see below for terms on items we do not stock.

Returns

~Returns are accepted for stocked items within 14 days of product purchase for new items that are unworn and non-defective. 
~Sale items and Special Order items are final sales and are not refundable, no exceptions.  In some cases, we can accept a return, but only if Sergio approves it. 
In these rare cases, he charges 15% restock, which will be deducted from your refund.

~To return an item, please contact us for return instructions and ship to us using the original or similar package parcel, when possible. No COD's will be accepted. Upon our receipt of the returned item/s, you will receive a refund minus shipping and handling.

~Your return will be credited back to the original payment method, or a gift card will be issued.

~Approved returns paid by cash or check will be credited back to payment method used.

~Items returned after 14 days of product purchase will be returned to the customer.

Back Orders - ETD's (Estimate Time of Delivery) When can I expect my order?

~Orders via website, email, post/mail, or telephone are shipped immediately, depending on availability.  While we diligently strive to fulfill all our orders as quickly and efficiently as possible, we cannot promise that the items featured in our collections are stocked at the time an order is placed. Please call us with stock inquiries before placing your order, if time is a consideration to you.  If the item you have ordered is not in stock when we receive your order, we will email and or contact you by telephone and let you know when we expect it.  That item will immediately be ordered from our manufacturers or artists, placed in our back-order list and will ship to you the day we receive it, unless we hear otherwise from you. Standard size items can take from 4 to 6 weeks for the artisans to produce. (During the Holiday season these may take longer.)  For Liquid Metal Jewelry items, all non-standard sizes are considered 'Special Order' sizes.  Gold plated pieces require additional processing as they take longer for the manufacturer to produce; generally 8 to 12 weeks.

~Objects of Beauty makes no guarantees regarding ETD dates.
Our manufacturers control the speed at which we can deliver to our customers.  They offer rough ETD's and will not give us definite dates.  We relax and know that they will come when they're ready.  It's best not to rush artisans!

Special Orders

~All non-standard Liquid Metal Jewelry sizes are considered 'Special Orders', and can take 8 to 12 weeks for the artisans to produce. If we don't have a specific items you're interested in, we'll suggest alternatives that we have in your size.  We stock everything from extra small to XXX large in our best sellers and have never found a person we couldn't fit!

Acknowledgment of special orders
~Customers placing special orders are asked to acknowledge our terms, via email. Special orders must be paid for in advance and are non-refundable and non-exchangeable once the order has been placed with us. 

Sizing and Size Guarantees
~Liquid Metal Bracelets are measured from tip to tip.  Stand a ruler up on end and hold the tip of the bracelet up to the top (at the center of the snap).  Let bracelet fall to find the size.  You will lose one half inch at the snap overlap.  Please allow one half inch for movement.  If a bracelet's standard size measures 7.5", add one inch to your wrist size to find the proper fit.  If the bracelet's standard size measures 7.75", you will add an extra 1-1/4" to your wrist size.

~Liquid Metal Jewelry special orders, as with all items on this site are guaranteed to measure within .25", as per the manufacturer.

~IT IS THE CUSTOMER'S RESPONSIBILITY TO SELECT SIZES. 
We are happy to give advice, but do not offer refunds, nor do we pay for the exchange shipping (either direction) on items we order for you.  In most cases, we cannot return them to the manufacturer.

~Special orders must be paid for in advance and are non-refundable and non-exchangeable once the order has been placed.

International Orders & VAT Taxes
~Customers please be aware of your country's VAT and local tax practices. These can range from 30% to sometimes 100% of purchase price (especially in the UK since Brexit in 2020) and can be a very unpleasant surprise when your package is held by them until you pay it. VAT taxes are determined independently by each country. We don't agree with this practice of ransom, but it's out of our hands. That being said, we do not, under any circumstances issue refunds for said taxes.

 

Website errors, updates and cancellations
~We reserve the right to amend errors or to update product information at any time without prior notice. In the event a product is listed at an incorrect price due to photographic error, typographical error or error in pricing information received from our suppliers, Objects of Beauty.com has the right to refuse or cancel any orders placed for products listed at the incorrect price. We also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. Canceled orders are refunded to original payment method.

Order Fulfillment
~ While we diligently strive to fulfill all our orders as quickly and efficiently as possible, we cannot promise that the items featured in our collections are stocked at the time an order is placed. 

Please call us with stock inquiries:
Local South Carolina 707 779 9707 
This number can be dialed internationally with a 1 in front.

Privacy Policy

~ We protect your security and privacy. 
~ We never share or sell your information and to not track you in any way.
~ We will never ask for personal information (such as passwords or credit card numbers) in an email. If you receive such a request, please do not respond to the email.
~We will reach out to verify your contact information if we're unable to reach you to discuss your order.  One example is when a customer has placed an order and didn't include a functional phone number or email.

~ To verify an ObjectsOfBeauty.com correspondence, call or text Andrea's cell; 707 779 9707.